Our client is looking for a Resource Planning Analyst to join their Contact Centre and Complex Case Management Team in Liverpool. This role is f...View this job Apply now
In our consumer lead world, customer experience is increasingly the primary differentiator between brands. Understanding customer behaviour, designing the right journeys and ensuring every interaction meets expectations requires an increasingly sophisticated range of skills. Our acquisition of specialist recruiter Ember Search means we have one of the UK’s leading search teams in this field with access to the most extensive database of practitioners.