Practice Overview

CX & Customer Operations

In our consumer lead world, customer experience is increasingly the primary differentiator between brands. Understanding customer behaviour, designing the right journeys and ensuring every interaction meets expectations requires an increasingly sophisticated range of skills. Our acquisition of specialist recruiter Ember Search means we have one of the UK’s leading search teams in this field with access to the most extensive database of practitioners.

Disciplines we specialise in:

  • Operations Management
  • Customer Experience
  • Planning
  • Vendor Management
  • Customer Success
  • Business Development

Brian Shuttleworth

Practice Lead

07539 112955


Current vacancies

  • Senior Sales Account Manager

    • Home-Based
    • £75000 - £90000 per annum, Benefits: Great benefits and double your salary OTE

    An exciting opportunity has arisen to join an expanding solution provider of analytics solutions within the contact centre space, with a focus o...

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  • Compliance and Data Manager (Homebased)

    • Bexleyheath
    • £35000 - £40000 per annum

    You will be providing outstanding management across all aspects of local audit and compliance and align Davies Learning Soloutions approaches to...

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  • Senior Learning Solutions & Business Development Consultant

    • London
    • £35000 - £40000 per annum

    Senior Client Solutions Consultant Location:  Flexible – (Home Working but willing to travel) More about the rol...

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  • Sales and Onboarding Account Manager

    • South East England
    • £30000 - £35000 per annum, Benefits: Virgin Active Gym, Pension, Healthcare

    Our client is a multi-award-winning Regulatory Tech company on a mission to transform the quality of regulatory reporting in the financial servi...

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