Practice Overview

Conduct Risk

Heightened expectations, regulatory scrutiny, and the rise of complaints management companies, alongside near-constant remediation of past business, means there's clear reputational and commercial incentive to ensure casework activity is completed 'right first time.' There's also a unique opportunity in these 'moments of truth' to turn complainants into advocates of the brand. Over a decade of supporting highly regulated firms means clients who partner with us have access to an extensive network of trusted associates ready to help with stabilising your present, remediating your past, or providing assurance on your future.

Disciplines we specialise in:

(Contract and Perm)

  • Specialist Complaints Servicing
  • Business Assurance & Outcome Testing
  • Fraud & AML & KYC (Economic Crime)
  • Regulatory Subject Matter Expertise
  • Skilled Persons Review (S.166) resourcing
  • Complex Remediation

Sam Bartlett

Practice Lead

01273 317 529

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