Technical Adjuster – Desk based

  • United Kingdom
  • £50000 - £60000 per annum
  • Permanent

An exciting opportunity exists within this recognized
professional services group to recruit a highly experienced Technical Adjuster to join the Property Claims team.

As a Technical Adjuster, you’ll be handling claims of varying complexity and value in an efficient and timely manner, and supporting the Major and Complex Loss Adjusting team as directed.

The right applicant will need the following skills and attributes for consideration

  • Have a detailed knowledge of all aspects of Domestic & Commercial claims, processes and be able to interpret and apply policy cover, terms and conditions as appropriate
  • Have a detailed knowledge of Building structures
  • Have a thorough understanding of the nature of building defects and their causes.
  • Be able to correctly diagnose defects and be able to identify the most appropriate remedial action
  • Understand the principles of building repair and maintenance
  • Demonstrate a thorough knowledge of all aspects of Contents claims handling
  • Be familiar with restoration procedures and processes following Fire and Flood and similar related incidents
  • Demonstrate applied understanding of advanced negotiation skills to achieve settlement at no more than maximum identified figure
  • Demonstrate applied understanding of the legal principles giving rise to subrogation and achieve successful recoveries
  • Be able to identify alternative mechanisms for settling claims and consider the impact on indemnity cost
  • Make judgements and tailor existing practice to settle complex cases
  • Be able to provide in-depth and expert advice to Customers, Clients and other Loss Adjusters
  • Have a thorough understanding and application of the file review process and identify potential leakage as part of the claims settlement process
  • Apply creativity to obtain the best solution to the claims settlement for the Client
  • Efficient handling of department insurance claims and any other claims following standard procedures
  • Ensure correspondence both written and verbal is responded to within service standards
  • Ensure the accuracy of information recorded in the database
  • Achieve service standards, company and contractual requirements
  • Adapt to the constantly changing requirements of the department and the company and perform additional tasks as may be required

Training will be provided which will be specific and pertinent to the role

Ability to work under pressure in a fast paced and changing environment is a pre-requisite, coupled with a flexible approach and Insurance claims experience

ACII and ACILA qualifications preferable

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