Senior Sales Account Manager

  • Home-Based
  • £80000 - £90000 per annum, Benefits: Great benefits and double your salary OTE
  • Permanent

An exciting opportunity has arisen to join an expanding solution provider of analytics solutions within the contact centre space, with a focus on enterprise level sales in speech analytics and workforce optimisation (WFO). The clients solution is regularly recognised by Gartner and Forrester as a marketing leading platform.
The job
We are looking for a senior business development individual with a proven track record of enterprise level contact centre SaaS solutions sales to existing and new clients. The split on this will be 60%-70% existing business and 30-40% new business. The role will require you to:

  • Harvesting new relationships through a variety of methods including reaching out to your network, reference prospecting, traditional phone calls, email and social media activity, trade show attendance and subject matter speaking engagements
  • Grow existing enterprise level existing accounts via consultative relationship building – land and expand.
  • Providing Speech Analytics and thought leadership throughout the sales cycle
  • Developing and executing on strategic and tactical targeted prospect plans resulting in new revenue growth
  • Executive level relationship building and deal closing
  • Managing the internal cross-departmental resources to ensure a successful sales cycle and on boarding process for new customers
  • Exceeding targeted sales quota by applying a consultative sales approach – learning the customers buying motivations and processes, presenting demonstrable ROI solutions
  • Where appropriate, align and work with channel partners to build relationships and joint sales opportunities

What we’re looking for

  • Degree ideally required
  • Home office experience required – role is field based with
  • 60% field, 20%-30% home and 10 – 20% Office (Midlands)
  • Knowledge and proven track record in Enterprise SaaS Contact Centre Market
  • Minimum 5 years’ quota achievement and selling experience selling into Contact Centres – minimum enterprise deals are at $400k
  • Excellent communication and presentation skills and proven business aptitude
  • Experience in responding to large complex RFP’s


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