Regional Manager – Major & Complex LA Team

  • Manchester
  • £50000 - £60000 per annum
  • Permanent

APPLICATIONS WILL BE WELCOME FROM CANDIDTAES RESIDING FROM THE MIDLANDS TO THE NORTH OF ENGLAND


We are seeking to add a Supervisor to our Major & Complex Loss Team whose role will be to supervise and performance manage a team of  field based staff and to carry out the loss adjusting of High Net Worth, Major Loss and other complex claims.  

Your duties will include but not be limited to:

  • Actively Manage a team of  field based loss adjusters
  • To handle claims in line with company requirements and particularly the demanding service standards of M&CLU clients
  • To ensure key performance indicator targets are reached and maintained
  • To actively progress and control all cases
  • Understand and effectively implement Company systems and procedures
  • Understand Individual client requirements
  • Ensure technical accuracy of the highest standard
  • Produce high quality personalised outgoing correspondence
  • Handle customers effectively and fairly in line with insurers requirements
  • Be flexible at all times and able to accommodate demanding appointment schedules
  • Action all work in line with company and client requirements
  • Build effective relationships with clients, brokers and others
  • Communicate regularly with all interested parties
  • Produce reports of highest quality
  • Work within a team environment to achieve best results either on individual losses or group results
  • Interact with existing clients to maintain and further existing relations and procure new business
  • Utilisation of other Davies Group businesses for the benefit of policyholders

In order to be sussessful, you must be able to demonstarte expreince in the following:

  • Required to have previous experience within a similar role
  • To be at least progressing towards or completion of ACILA , FCILA or other professional qualifications a preference
  • Top quality interpersonal skills
  • Ability to work in a fast paced and changing environment
  • Dependability and persistence are essential
  • Proven track record of general property adjusting and high net worth.
  • Experience of major losses is preferable
  • Completely flexible approach and adaptable to changing prioritiesAccustomed to working under pressure in a fast pace, demanding environment.
  • A Full, clean driving licence required

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