Elevate your career in Operations with Davies
What is Operations?
Operations covers jobs ranging from customer facing roles to QA management and personnel management roles focused on supervising, hiring and training employees.
At both large and small companies’ Operations roles are key to the organisational development and daily management of the wider business. Operations supports long term planning, improves operational effectiveness and increases the efficiency of support services such as HR, Finance & IT.
What is the average pay for Operations roles in London?
Operations roles have a large salary range. From £35,000-£70,000 for Teams, Operations, Quality & Contact Centre Managers up to £90,000-£160,000 for more senior roles such as Head of Training, Head of Customer Retention and similar.
What kind of qualifications do you need for Operations roles?
Operations management roles require education to degree level in a relevant subject such as business administration or management. Previous management experience or experience of the industry that is hiring for a particular role will help you stand out.
Specific knowledge of best practices and principle in human resources, finance and accounting, project management or IT may be relevant depending on the specific role.
Operations Roles we specialise in:
- Contact Centre Manager
- Customer Service Director
- Head of Contact Centre
- Head of Customer Retention
- Head of Quality
- Head of Training
- Operations Manager
- Quality Manager
- Team Manager
